Symptom / Need

You need to obtain a list of agents registered in wolkvox Manager in an HTML format file for external consultation or analysis.

Context / Scenarios

• You need to view agent information in a structured format outside of Workvox Manager.
• You need to share the agent list with other teams without access to the system.
• You want to save a backup of the agent list in an HTML file for future reference.

Answer (Solution/Recommendation)

To export the list of agents in HTML format, follow these steps:

1. Enter wolkvox Manager and go to the left side menu.
2. Select Agents & Skills > Agents.
3. At the top right of the table, click the Export icon (📤).
4. Several export options will be displayed. Select "Export HTML".
5. The system will automatically generate a .html file with the list of agents.
6. Save the file to your computer and open it in any web browser to view it.

💡 Note: Exporting to HTML maintains the structure and formatting of the table, making it easier to view without having to edit the file.