Symptom / Need
I want to set strong passwords for my agents' and administrators' access to Wolkvox applications.

Context / Scenarios
Wolkvox allows you to configure passwords that meet security criteria for both the Agentbox application, used by agents, and the Manager application, used by administrators. These passwords must meet certain characteristics to ensure account protection.

Answer (Solution/Recommendation)

To configure strong passwords on the Agentbox and Manager , you should consider the following criteria:

• Have a minimum of 8 characters .
• Include at least one special character (e.g. @, #, $, etc.).
• Include at least one number .
• Include at least one capital letter .

Meeting these requirements ensures greater security for access to applications and protects system information.