Introduction

wolkvox Studio incorporates the new Sentinel Component, also known as Sentinel Cron, a tool that allows scheduling and automatically executing recurring tasks within a Routing Point.

Unlike flows that start based on a user action, such as a call, chat, or incoming interaction, the Sentinel Component functions as an internal timer. Once configured, it automatically starts the route connected to the component according to the interval, days, schedule, and time zone defined by the administrator.

This functionality allows incorporating multiple Sentinel Components within the same Routing Point and configuring each one with an independent schedule. This way, it is possible to execute multiple timed flows in parallel without creating separate structures for processes that share the same context or business logic.

The Sentinel Component is available exclusively in Agentic Engine-type Routing Points.

What Can the Sentinel Component Be Used For?

The component can be used to automatically start various operational processes, for example:

• Periodically querying information from external systems.
• Synchronizing data between platforms using integrations or MCP connectors.
• Performing automatic follow-ups on records, requests, or customers.
• Validating business conditions at determined intervals.
• Generating scheduled alerts or notifications.
• Starting recurring processes for updating, classifying, or analyzing information.
• Executing actions only during the business hours of an operation.
• Scheduling different processes within the same Routing Point, each with its own frequency and active window.

The final scope of each automation will depend on the components connected after the Sentinel Component and the logic designed in the flow.

How to Configure the Sentinel Component

1. Locate the Sentinel Component icon in the top toolbar and add it to the design canvas.
2. Double-click the component to open its configuration panel on the right side of the interface.
3. Configure the following fields:
   • In the "Time Zone" field, select the location that will be used as a reference to execute the flow. This selection determines the local time used to evaluate the interval and the active window. The available options are:
     • -5 America/Bogota
     • -4 America/Caracas
     • -3 America/Argentina/Buenos_Aires
     • -2 Atlantic/South_Georgia
     • -1 Atlantic/Cape_Verde
     • 0 UTC
     • +1 Europe/Madrid
     • +2 Europe/Helsinki
     • +3 Europe/Moscow
     • +4 Asia/Dubai
     • +5 Asia/Karachi
     • +6 Asia/Dhaka
     • +7 Asia/Bangkok
     • +8 Asia/Shanghai
     • +9 Asia/Tokyo
     • +10 Australia/Brisbane
     • +11 Pacific/Noumea
     • +12 Pacific/Tarawa
   • In the "Interval" section, use the "Run Every" field to set the frequency at which the flow will start. For example, selecting "1 hour" will cause the component to attempt to execute the flow once every hour, as long as it is within the authorized days and times. You can select:
     • 5 minutes
     • 10 minutes
     • 15 minutes
     • 30 minutes
     • 1 hour
     • 2 hours
     • 3 hours
     • 4 hours
     • 6 hours
     • 8 hours
     • 12 hours
     • 24 hours
   • In the "Active Window" section, use the buttons in the "Active Days" field to select one or more execution days. The selected days will be enabled for component execution:
     • S: Sunday
     • M: Monday
     • T: Tuesday
     • W: Wednesday
     • T: Thursday
     • F: Friday
     • S: Saturday
   • In the "Active Schedule" section (Although the interval indicates periodic execution, the Sentinel Component will only start the route when the time is within this window.), configure the following fields:
     • Start Time: The time from which the flow is allowed to execute.
     • End Time: The time until which it is allowed to execute.