How can I review the detailed content of chats recorded on the Wolkvox platform?
Table of Contents
Symptom / Need
Data Monitor's Chats tab allows users to preview the full content of each chat conducted across different channels such as WhatsApp, Facebook Messenger, Telegram, and ChatWeb.
Context / Scenarios
Data Monitor's Chats tab allows users to preview the full content of each chat conducted across different channels such as WhatsApp, Facebook Messenger, Telegram, and ChatWeb.
Answer (Solution/Recommendation)
Steps to preview chats:
- Go to the "Chats" tab in Data Monitor.
- Perform a search for the chats you want to review.
- Left click on the chat you want to preview in the results table.
- A new window will open with the detailed content of the selected chat.