Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
CO Spanish (Colombia)
  • Home
  • Cibersecurity and Compliance

Where Are wolkvox Services Hosted?

Written by Jhon Bairon Figueroa

Updated at November 6th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • wvx Digital Interaction
  • wvx Voice Interaction
  • wvx Conversational AI
  • wvx Control Interactions
  • wvx CRM
  • wvx Agent
  • wvx Studio
  • Cibersecurity and Compliance
  • Release
    wolkvox Manager release wolkvox Agent release wolkvox CRM release
+ More

Table of Contents

Description Features

Description

wolkvox services are hosted on Google Cloud Platform (GCP), one of the most secure and scalable cloud infrastructures in the world. GCP offers multiple regions and geographic zones for data processing and storage, allowing wolkvox to select the optimal location based on customer needs and service quality.

When defining the scope of each solution, wolkvox chooses the most suitable zone within GCP, considering factors such as latency, regulatory compliance, and redundancy. This ensures optimal performance and continuous service availability.

 

 

Features

Locations in Google Cloud Platform

  • Global regions: GCP has regions distributed across the Americas, Europe, Asia, and Oceania, each with multiple zones for high availability.
    • Examples: us-central1 (Iowa, USA), southamerica-east1 (São Paulo, Brazil), europe-west1 (Belgium).
    • See the full list of locations at: Google Cloud Locations.
  • Strategic selection: wolkvox chooses the region and zone closest to the customer or with the best connectivity, optimizing latency and user experience.

 

Benefits of GCP Infrastructure

  • High availability: GCP zones are designed to offer redundancy and fault tolerance, minimizing the risk of service interruptions.
  • Regulatory compliance: GCP complies with standards such as ISO 27001, SOC 2/3, GDPR, and HIPAA, facilitating alignment with local and international regulations.
  • Advanced security: The infrastructure includes default encryption, granular access controls, and continuous monitoring to protect customer data.

 

Flexibility and Scalability

  • Adaptation to needs: wolkvox can scale resources or change regions based on demand without affecting service continuity.
  • Backup across multiple zones: Critical data is replicated across different zones to ensure disaster recovery and operational continuity.

 

Transparency for Customers

  • Accessible information: Customers can know the location of their data and the infrastructure supporting their services, ensuring transparency and trust.
  • Personalized coordination: When contracting the service, wolkvox works with the customer to define the optimal zone for hosting their solutions, considering technical and legal requirements.

 

 

locations hosted

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How Are Management Reviews of the ISMS Conducted at Wolkvox?
  • How Is Physical Access Management to Wolkvox Facilities Conducted?
  • How Does wolkvox Conduct Internal and External Audits Related to the ISMS?

2025 Wolkvox

Information security policy | Privacy Policy

Expand