Description

wolkvox ensures the timely application of security patches and updates thanks to its partnership with Google Cloud Platform (GCP), which operates under a PaaS (Platform as a Service) model. This guarantees that infrastructure components receive automatic and constant updates, including critical security patches, according to industry standards and best practices.

Furthermore, wolkvox has an Information Security Management System (ISMS) that establishes clear guidelines for the secure configuration of its solutions. The company is also subscribed to alerts and bulletins from cyber emergency response groups, governmental entities, and technology manufacturers, which allows for quickly identifying and applying necessary updates.

Features

Automatic Updates on Google Cloud Platform (GCP)

• PaaS Model: GCP is responsible for applying security patches at the infrastructure level, ensuring that core components (operating systems, middleware, etc.) are always up-to-date.
• Standards Compliance: Updates follow security best practices and international regulations, such as ISO 27001.

Proactive Update Management

• Alert Subscriptions: wolkvox monitors security bulletins and recommendations from entities such as:
  • Cyber incident response groups (e.g., CSIRT Colombia).
  • Relevant software and hardware manufacturers.
  • Governmental and non-governmental organizations specialized in cybersecurity.
• Evaluation and Application: The wolkvox security team analyzes and prioritizes updates, implementing them in systems according to their criticality.

Responsibilities in the SaaS Model

• Components Managed by wolkvox: The underlying infrastructure and platforms receive automatic patches or patches managed by wolkvox.
• Customer Components: Customers are responsible for keeping their applications, configurations, and data updated within the SaaS environment.