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How Does wolkvox Manage Information Security Risks?

Written by Jhon Bairon Figueroa

Updated at November 6th, 2025

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Table of Contents

Description Features

Description

wolkvox manages information security risks through a structured and documented process integrated into its Information Security Management System (ISMS). This approach includes the identification, assessment, treatment, and continuous monitoring of risks, using a Risk Matrix as a central tool to prioritize actions and apply effective controls.

Risk reviews are conducted at least once a year (or more frequently if needed), covering information assets, critical products, and services of the company. Information related to these analyses is handled as confidential, ensuring that only authorized personnel have access to the details.

 

Features

Risk Identification and Assessment

  • Documented procedure: wolkvox follows a formal process to identify risks across all information assets, products, and services, based on standards such as ISO/IEC 27001 and ISO 31000.
  • Risk Matrix: A tool used to classify and prioritize risks according to their likelihood and potential impact on the business (e.g., high, medium, low).
  • Focus on critical assets: Risks associated with sensitive data, cloud infrastructure, applications, and key processes are analyzed to ensure comprehensive coverage.

 

Risk Treatment and Controls

  • Control selection: Based on the risk’s criticality, mitigation measures are implemented, such as:
    • Technical controls: Encryption, firewalls, multi-factor authentication (MFA).
    • Organizational controls: Access policies, security training, business continuity plans.
    • Physical controls: Protection of facilities and equipment.
  • Risk acceptance or transfer: When a risk cannot be mitigated, its formal acceptance or transfer to third parties (e.g., cyber insurance) is evaluated.
  • Action plan: Each identified risk has a treatment plan with assigned responsibilities, deadlines, and resources.

 

Monitoring and Review

  • Annual reviews (or as needed): Risks are reassessed at least once a year or when significant changes occur in infrastructure, threats, or regulations.
  • Performance indicators: Metrics are used to measure the effectiveness of implemented controls and adjust them if necessary.
  • Confidentiality: Information about risks and controls is treated as confidential and restricted to authorized personnel within the organization.

 

 

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