How Often Are Skills, Routing, Agents, and Other Services Purged in wolkvox Manager?

Updated at May 11th, 2026

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Table of Contents

Introduction How Often Are Skills Automatically Purged in wolkvox Manager? How Often Are Agents Automatically Purged? How Often Are Routing or IVRs Purged? How Often Are Calls Purged? How Often Are IPs Purged? Is Purging Manual or Automatic? Which Elements Have an Automatic Purging Period of 180 Days? Which Element Has a Different Purging Period?

Introduction

In wolkvox Manager, some elements have an automatic purging process. This purging is applied based on the type of resource and its defined retention period.

Below, you will find frequently asked questions related to these purging times.

How Often Are Skills Automatically Purged in wolkvox Manager?

Skills are automatically purged after 180 days.

How Often Are Agents Automatically Purged?

Agents are automatically purged after 180 days.

How Often Are Routing or IVRs Purged?

IVRs are automatically purged after 180 days of non-use.

How Often Are Calls Purged?

Calls with a basic license are automatically purged after 180 days.

How Often Are IPs Purged?

IPs are automatically purged after 15 days.

Is Purging Manual or Automatic?

According to this configuration, purging is automatic.

Which Elements Have an Automatic Purging Period of 180 Days?

The elements with an automatic purging period of 180 days are:

Skills.
Agents.
IVRs (due to non-use).
Calls (Basic License).

Which Element Has a Different Purging Period?

IPs have a different period, as their automatic purging occurs after 15 days.

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