Symptom / Need

You want to know your performance on the platform and compare it with that of your peers.

Context / Scenarios

Gamification in Wolkvox Agentbox allows you to visualize management indicators dynamically, encouraging healthy competition and improved performance.

Answer (Solution/Recommendation)

In the Gamification section, you can see your position within the team and access different tools:

• Menu: Expand the menu to see the titles of each button.
• Position: Shows your position in the ranking and your overall score.
• Indicators: List the key indicators of the operation.
• Avatar: Allows you to customize your character's image.
• Chat: Direct communication channel with the leader of your operation.