Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
CO Spanish (Colombia)
  • Home

How can I know the key to synchronize Rsync?

Written by Jhon Bairon Figueroa

Updated at May 13th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • WVX Core Interaction Platform
  • wvx Digital Interaction
  • Release
    wolkvox Manager release wolkvox Agent release wolkvox CRM release
  • wvx Voice Interaction
  • wvx Conversational AI
  • wvx Control Interactions
  • wvx CRM
  • wvx Agent
  • wvx Studio
+ More

Symptom / Need

Obtain the specific Rsync key (KEY) to configure synchronization between Wolkvox and the client's NAS server.

Context / Scenarios

Rsync keys are associated with the server number hosting the client operation. These keys are necessary to ensure secure communication between Wolkvox and the NAS server.

Answer (Solution / Recommendation)

  1. Identify the server:
    Check the server number where your transaction is hosted in Wolkvox.
  2. Locate the key:
    Rsync keys are organized by server. Once you've identified the server, check the list of available keys to find the corresponding one.
  3. Contacting the Help Desk:
    If you need the key, contact the Wolkvox help desk. They will provide you with the specific key associated with your server.
  4. Important note:
    Rsync keys don't usually change. However, always make sure you use the correct key to avoid configuration issues.

With these steps, you will be able to obtain the correct key to synchronize Rsync between Wolkvox and your NAS server.

rsync key synchronize key

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How to create a campaign
  • What report can I use to analyze the details of abandoned calls?
  • Which report can I use to check call performance and service level per day?

2025 Wolkvox

Information security policy | Privacy Policy

Expand