Description

wolkvox maintains a Business Impact Analysis (BIA) Matrix, designed to evaluate the potential effects of service disruptions or changes to the services it offers. This analysis allows the company to identify the criticality of each service and prioritize the necessary resources to ensure business continuity.

The matrix is reviewed at least once a year, or more frequently if significant changes occur in operation, infrastructure, or the risk environment. This ensures that the business continuity strategy is always aligned with current needs and emerging risks.

Features

Business Impact Analysis (BIA)

• Criticality Assessment: Each service is analyzed based on its operational, financial, and reputational impact in the event of a disruption.
• Dependency Identification: Relationships between services, processes, and resources are mapped to understand how a failure in one area could affect others.
• Service Prioritization: Services are classified according to their criticality level (e.g., high, medium, low), which allows efforts to be focused on protecting the most essential ones.

Review Frequency

• Annual Review: The matrix is updated at least once a year, ensuring it reflects changes in the business and the technological environment.
• Updates as Needed: If significant changes occur (e.g., launch of new services, infrastructure modifications, or emerging threats), the BIA is reviewed and adjusted in a timely manner.