Description

Wolkvox has an Information Security Management System (ISMS) certified under the ISO/IEC 27001 standard. This system ensures that the company has robust policies, procedures, and controls to protect information across all its environments—from corporate offices to the cloud infrastructure where its services are hosted. The ISO 27001 certification is an international endorsement demonstrating Wolkvox’s commitment to security, confidentiality, integrity, and availability of information, as well as continuous improvement of its processes.

To maintain the effectiveness of the ISMS, Wolkvox conducts semi-annual internal and external audits, which assess compliance with the standard’s requirements and ensure that security controls are applied consistently.

Features

Scope of the ISMS

• Documented Policies and Procedures: Wolkvox maintains documented information defining roles, responsibilities, security controls, and processes for managing risks across all operational areas.
• Covered Environments: The ISMS encompasses both physical offices and the cloud environment (Google Cloud Platform), ensuring data protection regardless of location.
• Risk-Based Approach: Controls are implemented based on continuous risk analysis, prioritizing the protection of the most critical assets.

ISO/IEC 27001 Certification

• Alignment with International Standards: The certification validates that Wolkvox complies with the most demanding global information security requirements.
• Periodic Audits: Internal or external audits are conducted every 6 months to verify compliance with the standard and identify opportunities for improvement.
• Continuous Improvement: Audit results are used to update policies, procedures, and controls, ensuring the ISMS evolves alongside threats and business needs.