Description

wolkvox ensures the confidentiality of both its own information and that of its clients by implementing confidentiality agreements with all parties involved in its operations. This includes internal collaborators, authorized partners, providers, and contractors who have access to sensitive data or participate in critical information and communication technology processes.

These agreements establish legal and technical obligations to protect information, ensuring that all third parties comply with the same security standards that wolkvox applies internally.

Features

Confidentiality Agreements with Third Parties

• Internal collaborators: All wolkvox employees sign a confidentiality agreement upon joining the company, committing to protect sensitive information during and after their employment.
• Authorized partners: Business partners who access wolkvox data or systems also sign confidentiality agreements aligned with the policies of the Information Security Management System (ISMS).
• Providers and contractors: IT and communications service providers are required to comply with specific confidentiality agreements, ensuring they handle information with the same level of protection as wolkvox.

Additional Security Controls

• Pre-assessment: Before hiring a third party, wolkvox conducts a risk assessment to verify compliance with security and privacy requirements.
• Contractual clauses: Agreements include clear obligations regarding data handling, such as:
  • Restricted use: Information may only be used for the agreed-upon purposes.
  • Data protection: Technical and organizational controls must be implemented to prevent unauthorized access or data leaks.
  • Incident notification: Third parties are required to report any security incident affecting wolkvox or its clients’ data.
• Audits and monitoring: wolkvox performs periodic follow-ups to verify that third parties comply with agreements and apply the required security controls.