Description

At wolkvox, we apply a proactive approach to threat identification and hunting. Our objective is to anticipate potential security incidents by the early detection of anomalous behavior in the technology infrastructure that supports our contact center platform. To achieve this, we combine advanced monitoring technologies with internationally recognized frameworks, which allows us to have a comprehensive view of security.

Features

Log Management and Analysis with SIEM:

• Continuous Audit Log Management: We centrally collect and analyze logs from all our systems to ensure traceability and complete visibility of operations.
• SIEM with Event Correlation: We use a Security Information and Event Management (SIEM) system that correlates data with the MITRE ATT&CK knowledge base, which facilitates the identification of attack patterns and techniques used by malicious actors.
• Google Cloud Platform (GCP) Capabilities: We rely on GCP's native security infrastructure, which includes multiple layers of defense, machine learning for anomaly detection, and real-time monitoring.
• Timely Detection of Malicious Activities: Constant monitoring and event correlation allow us to act quickly against potential threats, strengthening service continuity and the protection of our customers' information.