Symptom / Need

When performing integrations with wolkvox APIs (whether for Manager, Agent, or CRM), it is essential to correctly interpret server responses to diagnose whether a request was successful or if it requires corrections in parameters or authentication.

Response / Solution

To understand the detailed meaning of each system response, you can access the complete API Troubleshooting Guide at the following official link: [Click here].

What Information Will I Find There?

In this developer portal, you will find a detailed table with:

• HTTP Code: The numeric status code (e.g., 400, 401, 403, 404, 500).
• Error Message: The exact text returned by the API in its message field.
• Explanation: The technical details of why the event occurred (e.g., expired token, missing parameters, exceeded license limit, etc.).