Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
CO Spanish (Colombia)
US English (US)
  • Home
  • Release
  • wolkvox CRM release

wolkvox CRM 20260810

Written by Jhon Bairon Figueroa

Updated at August 19th, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • wvx Digital Interaction
  • wvx Voice Interaction
  • wvx Conversational AI
  • wvx Control Interactions
  • wvx CRM
  • wvx Agent
  • wvx Studio
  • Cibersecurity and Compliance
  • Release
    wolkvox Manager release wolkvox Agent release wolkvox CRM release
  • Partner Portal
+ More

Table of Contents

More Complete and Customizable Notes Benefits Considerations Attachment History Benefits

More Complete and Customizable Notes

Quick notes in modules and customer notes now allow formatting the content, making it easier to organize and read the information. In addition to plain text, it is possible to use bold, colors, and numbering to highlight important data and better structure the notes.

 

Benefits

  • Greater clarity and organization of information.
  • Allows highlighting relevant data within a note.
  • Improves the presentation of recorded information.
  • Facilitates reading instructions and follow-ups.

 

Considerations

The information remains associated with the record history.

 

 

 

 

Attachment History

The record history now allows consulting the actions performed on attached files. It records when a file is added, edited, or deleted, allowing for a more comprehensive view of the changes made to the record's information.

 

Benefits

  • Greater traceability of the record's documents.
  • Facilitates tracking changes made by users.
  • Improves control and transparency of information.
  • Allows easier identification of when documentation was modified.

 

crm wolkvox

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • What is wolkvox CRM and what modules and sections does it contain?
  • How to configure and use the wvx CRM Assistant (Knowledge Retrieval) with artificial intelligence in wolkvox CRM

2026 Wolkvox

Information security policy | Privacy Policy

Expand